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contacted verizon which now owns mci. verizon said robert was, indeed, double billed but he also should have received two credits after the mistake. robert says he couldn't find any additional credit and because of all of the confusion verizon did agree to remove the remaining charges on his account saying we apologize for any inconvenience as a result of the credit card billing error. as soon as it was identified a credit was issued to the customer's credit card. for robert it was a big relief. >> no one could is seem to streiten it out and find out what was write or wrong. 7 on our side got some action. >> see, see. verizon says there was a one-time glitch in a is system that bills credit cards automatically so i would like to thank the company for straightening out the account. if you have a consumer problem go to abc7.com and click on 7 on your side and we will get it fix. >> nice job. thanks. >> sure. >> coming up next, an exclusive look nine stories below sea level. >> and we will show you the remarkable techn >>> there is a massive construction project underway deep under san francisc
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